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FREQUENTLY ASKED QUESTIONS

We have been in business since 2014 and have many outstanding reviews to show for it. We are not only pet care experts but we have a proven track record of reliable and safe high-quality pet care.

We offer a wide range of services, including dog walking and pet sitting. You can tailor the length and frequency of the visits according to your pet’s needs.

No, we limit the number of dogs we walk to small groups of up to 4 dogs. Semi-private small groups range in size from two dogs to a maximum of four dogs.

No, our dogs are never left unattended for any reason.

Dog Walking

We mainly walk our dogs in the Highbury and Islington, Angel and Newington Green areas.

Dog sitting (at owner’s place)Β 

We can cover a wider area within a 5-6 miles radius from Highbury & Islington with this service.

Cat sittingΒ 

We mainly offer cat sittings in Highbury and Islington, Angel and Newington Green areas.

Bank transfers and cash payments are accepted.

Yes. Happy Tales carers are fully insured.

Absolutely. Before we assign a regular walker to your pet, you will have a chance to meet them and make sure the carer and your pet are a good fit. This meeting is an excellent opportunity to discuss any special requests or concerns regarding the care of your pet.

We require a Meet and Greet before the start of service so that our clients can meet their pet sitter and introduce them to their pet(s). This meeting allows you to review all necessary information about your home and care routine with our sitter and gives you a chance to ask any questions that may arise.

Yes. We assign territories geographically so you and your pet will have the same dog walker every day.

Please fill out our contact form on the right or on the contact page.
Call, text or WhatsApp us at: 07443634006 – 0753269777
Email us at: info@petshappytales.com

to schedule a free meet and greet with one of our fantastic carers!

We prefer at least 48 hours, but sometimes emergencies happen! Our goal is to help you when you need it most, even at the last minute.

Yes, we operate 365 Days A Year. There is an Β£15 surcharge on Christmas Eve, Christmas Day, Easter, New Year’s Eve, New Year’s Day and all the bank holidays.

We work as a team; if your designated pet professional cannot make it to the scheduled visit, we have a back-up professional already assigned to you.

Yes, this is no problem at all. We are trained to administrate pills and other medications as well as care for senior or geriatric pets.

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Subject to availability and confirmation

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